Our Management Team

Tom is a senior manager with 34 years of financial and operational management experience in a variety of domestic and international industries. For the last 30 years he has held the position of Chief Financial Officer, Treasurer and/or Chief Operating Officer. His major areas of responsibilities are accounting, finance, cash management, debt management, taxes, budgets, legal, investments, insurance, employee benefits, and functioning as Third Party Logistics team leader/coordinator.

Tom received his Bachelor of Arts in Economics & Political Science from Appalachian State University in 1977 and his Masters in International Business Studies from the University of South Carolina in 1979. He is also a Certified Management Accountant, Cash Manager, Insurance Counselor, and Property Casualty Underwriter.

Jolene has 21 years of experience in quality assurance, quality control, and supply chain management in manufacturing, third-party logistics (3PL), and distribution. 11 of the 21 years of experience in manufacturing, third-party logistics and distribution in the medical device and pharmaceutical industry. She is responsible for management of IPD’s Quality Management System, supervision of personnel involved in inspection and release of controlled substances, prescription drugs, OTC, medical devices, dietary supplements, food grade products, federal registrations, state licensing, and kitting operations.

She is responsible for IPD’s compliance to all regulatory requirements, cGMP compliance, training, complaint handling, adverse drug experiences, medical device reporting, document control, quality system auditing, recalls, deviations, non-conforming product investigations, CAPA investigations, suppliers, calibration, temperature and humidity monitoring, quality plans, quality agreements, product destruction, label control, retention of quality records, returns, and process improvements.